🎓 LUMS AI '27
Usman Naeem

Usman Naeem

Agentic AI Developer & Full Stack Engineer

I'm an AI & Full-Stack Engineer with 4+ years of experience building agentic AI systems, LLM-powered products, and scalable SaaS platforms

ReactNext.jsNest.jsNode.jsTypeScriptPythonTailwindOpenAIAzureAISupabasePostgreSQLDockerAWSAzure
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Experience

Professional Journey

Crafting the future of AI through innovative solutions and groundbreaking research

FOUNDING ENGINEER

Devioand LTD

Mar, 2025 - Present
Remote, United Kingdom

Co-designed and delivered an AI-powered customer support platform that automates bookings, personalized recommendations, and real-time data retrieval through specialized agentic workflows.

Key Achievements

Developed a high-accuracy voice-to-text engine for Icelandic, achieving 98%+ transcription accuracy in production.
Led the build of an agentic AI customer-experience platform combining chat, voice, and live UI widgets to automate end-to-end user journeys.
Shipped MVP to production in under 4 months; platform now processes upto 2000 daily interactions and is displacing competitors with years of head start.
Designed and deployed real-time AI phone agents that operate 24/7, handle bookings, surface account data, and seamlessly escalate to humans eliminating traditional call-center overhead.
Implemented streaming responses and live data integrations to ensure answers remain instant, contextual, and always up to date.
Delivered < 5-minute integration: one script tag or npm install deploys the chatbot on any site, slashing onboarding friction.
Built a real-time analytics console that exposes conversation metrics and simplifies continuous LLM tuning for non-technical operators.
Developed a unified dashboard for admins and clients to create and manage voice/chatbot agents, review and fine-tune interactions, and access detailed analytics for performance tracking.

Technologies

ReactNext.jsNode.jsNest.jsPythonTypeScriptOpenAISupabase

FULL STACK DEVELOPER

Pursue Today (HomoDeus LLP)

Nov, 2023 - Fab, 2025
DHA Phase 5, Pakistan

As a Mid to Senior Level MERN Stack Developer at Pursue Today, I build innovative E-commerce solutions using Next.js and React for responsive frontends, while implementing Node.js-based backend services for AI-powered search and efficient data processing queues handling millions of records.

Key Achievements

Built a drag-and-drop workflow builder enabling marketers to launch multi-step campaigns in minutes
Integrated OpenAI-powered enrichment with LinkedIn / website scrapers, significantly boosting reply rates
Orchestrated high-volume background workers (Bull + Redis) processing millions of records daily with < 1% error rate
Halved cron-job runtimes and optimised SQL queries, cutting report generation from 30s to 6s and reducing compute spend

Technologies

ReactNext.jsNode.jsTypeScriptOpenAIMSSQLRedisBullMQMongoDBElasticsearchGraphQL

FULL STACK DEVELOPER

Devioand LTD

Sep, 2022 - Nov, 2023
Remote, United Kingdom

Full-stack developer specializing in building scalable web applications, e-commerce solutions, and data-driven platforms with a focus on international markets.

Key Achievements

Led portfolio sites, e-commerce SaaS and a stock-analysis dashboard from sketch to launch, owning UX and end-to-end code
Integrated bank-grade XML payment APIs for custom invoicing, unlocking regions where Stripe/Braintree are unavailable
Adopted headless CMS (Prismic) with React/Next to cut content deploys from days to hours and improve SEO scores
Used Node.js, Firebase Functions, WooCommerce API and OAuth to stitch data pipelines that serve thousands of users
Partnered with clients across EU, ME and APAC to localise tax, currency and compliance rules—earning repeat projects and referrals

Technologies

ReactNext.jsNode.jsFirebasePrismicWooCommerceOAuthFirebase

FULL STACK DEVELOPER

Cybersolx (Remote)

Sep, 2022 - Nov, 2023
Remote, United Kingdom

Started my development journey building frontend components and progressively took on full-stack responsibilities, focusing on payment integrations and subscription management systems.

Key Achievements

I began my career focusing on developing basic UI components, utilizing modern frontend technologies to craft intuitive user experiences
Progressed from building React UI components to owning Nest.js services that power subscription billing and metered usage
Implemented multi-provider payments (Stripe, Braintree, BACS Direct Debit) and reduced charge-back incidents through automated reconciliation

Technologies

ReactNext.jsNest.jsTypeScriptStripeBraintreeFirebaseAzureAI
đź’Ľ Project Portfolio

Featured Projects

Enterprise solutions and innovative applications that solve real-world challenges

Enterprise Management System

Donor Management System

A comprehensive donor management platform with role-based access control. Features include donor-beneficiary relationship management, multi-branch operations, document management, automated donation processing, and advanced reporting capabilities. The system enables organizations to efficiently track donor activities, manage beneficiary profiles and documents, process donations, and generate detailed analytics reports.

ReactNext.jsTailwind CSS+4 more
AI Assistant

Personal AI Assistant (RAG)

A versatile AI platform for creating custom RAG-powered assistants tailored to specific business needs. Features include document ingestion, knowledge base creation, and context-aware responses. Examples include a Technical Presentation Assistant that generates executive-level presentations from technical documents, and a Privacy Policy Assistant that helps employees navigate company policies. Built with vector embeddings for efficient information retrieval and real-time response generation.

Next.jsRAGSupabase+4 more
Cloud Deployment

Cloud Deployments

Extensive experience in architecting and deploying diverse cloud solutions on Azure. Portfolio includes self-hosting Supabase on Azure Container Registry, migrating multiple WordPress sites from cPanel to Azure VMs, and deploying web applications across Azure App Services. Implemented secure multi-tier architectures with dedicated database VMs, custom networking configurations, and Azure Firewalls. Expertise in containerization using Docker and establishing secure communication between services through Virtual Networks and Application Gateways. Successfully deployed various AI solutions using Azure AI Studio, including speech-to-text applications, audio processing systems, and custom AI models. Managed large-scale migrations while ensuring zero downtime and maintaining robust security measures.

Azure App ServiceAzure Container RegistryAzure Virtual Networks+8 more
Security

WordPress Security & Hardening

Extensive experience in WordPress security, including successful remediation of multiple compromised websites and implementation of robust security measures. Led comprehensive security audits, malware removal operations, and vulnerability patching across numerous WordPress installations. Implemented advanced security measures including Web Application Firewalls, SSL/TLS encryption, and database connection hardening. Specialized in securing sensitive endpoints, fixing security breaches, and deploying hardened WordPress installations on Azure infrastructure. Established continuous monitoring systems and maintained high availability during security improvements and breach remediation.

WordPress SecurityWeb Application FirewallSSL/TLS+6 more